Hi,
Can anyone help me please. I used Paypal credit to buy a MacbookPro a while ago. I set it up, paid same day and picked my item up 🙂
I have decided that i want to make another purchase. I go to the Apple store (Online), Put item's in Bag, select Paypal (and the corresponding payment plan) and continue through to purchase.
As soon as i try to complete the order it gets DECLINED! (By this i mean the page just refreshes to go through payment process again! No reason given!)
I've called Paypal 3 times and have been given the following reasons:
- Something went wrong
- Your location
- Unrecognized Device
To that i have responded:
- Computer is logged in at Home (where i've used Paypalfor 15+ years)
- Tried on Mobile device that's been using Paypal for 2+ Years
They have told me I have tried 13 times, and that i should try in 72 hrs (but the credit is not locked down).
I have spoken to Apple. They advise that they have no declined transaction their side.
It'd Driving me MAD!! I feel like Paypal either have a bug in their payment system, customer service is fobbing me off (or both!!).
Note: i can appreciate that they cannot tell me what is checked before a payment is authorized.
Has anyone else had this issue!?
