Payment to Wrong recipient email

Debmurry
New Community Member

Hi I sent a payment to the wrong person. There was one letter different in the email address. How to I get the payment back? It is not pending and is already claimed. I have emailed the recipient and luckily she responded back to me with a screenshot showing me the payment is still pending and she will love to help refund it but its still showing pending.  What more can we do?

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1 REPLY 1

Sharingiscaring
PayPal Employee
PayPal Employee
Hi @Debmurry,

Welcome to the PayPal Community! I've found this article that may help:

https://www.paypal.com/us/smarthelp/article/FAQ1467

If this post, or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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