Payment received not showing in balance

f14crazy
Member
Member

Hi,

 

My brother sent a payment on the 15th (Thursday) and it still is not showing as a balance today the 20th (Tuesday). It indeed shows as Money In and in transactions. I have made a few Paypal payments since then but I double checked and I specifically selected those payments to use my checking account or a credit card. Why isn't it showing in my balance?

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1 REPLY 1

PayPal_Nick
Moderator
Moderator

Hi @f14crazy,

 

I'm sorry to hear these funds were missing. Hopefully, they've cleared by now. If he sent them with an eCheck that can take 3-5 business days. If you still need help with this, I'd recommend reaching out to customer service. 

 

 

~Nick
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