Payment on Hold when item was already delivered (DEPOP)
cl6ire
Contributor
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Posted on
May-08-2020
10:42 AM
My payment from Depop was on hold after the buyer purchased it. It told me that I would get the money within 1 day of delivery, so I shipped it and it got delivered. The item was delivered 3 days ago and the buyer gave me positive reviews yet I did not get my money yet. What should I do? Seeing as the coronavirus is a big deal right now and there isn't many agents to help me I feel like my only option is to wait the 21 days.
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Sharingiscaring
PayPal Employee
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May-11-2020
08:42 AM
Hi @cl6ire,
Welcome to the PayPal Community! I've found this article that may help:
https://www.paypal.com/us/smarthelp/article/how-can-i-release-my-payment(s)-on-hold-faq3743
If this post, or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Welcome to the PayPal Community! I've found this article that may help:
https://www.paypal.com/us/smarthelp/article/how-can-i-release-my-payment(s)-on-hold-faq3743
If this post, or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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