Payment cannot be cancelled
HazelhurstW
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Posted on
Aug-30-2019
03:45 PM
When I purchased an item on eBay I selected PayPal but it did an echeque payment which is pending and I can’t cancel it. I asked the seller if they can cancel so I can select a new payment but they can’t cancel the transaction either, I am posting here because the eBay community posting system has a JavaScript fault which I can’t resolve, does anyone know a solution (The bank account is not showing the payment yet)?
2 REPLIES 2
sharpiemarker
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Aug-30-2019
03:55 PM
https://www.paypal.com/uk/smarthelp/article/why-has-my-payment-been-sent-as-an-echeque-faq962
Then you'll just have to wait for the eCheque to clear or make your non-eCheque payment to the seller and then request a refund on or dispute the eCheque payment when it clears.
No idea why it's not letting the seller cancel the eCheque payment.
Kudos & Solved are greatly appreciated. 🙂
HazelhurstW
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Aug-30-2019
04:18 PM
Thanks for the quick reply, I am hoping eBay can do something to resolve this from their end as the seller has been advised to wait until the payment is cleared

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