Payment cannot be cancelled

HazelhurstW
Contributor
Contributor
When I purchased an item on eBay I selected PayPal but it did an echeque payment which is pending and I can’t cancel it. I asked the seller if they can cancel so I can select a new payment but they can’t cancel the transaction either, I am posting here because the eBay community posting system has a JavaScript fault which I can’t resolve, does anyone know a solution (The bank account is not showing the payment yet)?
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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@HazelhurstW 

 

https://www.paypal.com/uk/smarthelp/article/why-has-my-payment-been-sent-as-an-echeque-faq962

 

Then you'll just have to wait for the eCheque to clear or make your non-eCheque payment to the seller and then request a refund on or dispute the eCheque payment when it clears.

 

No idea why it's not letting the seller cancel the eCheque payment. 


Kudos & Solved are greatly appreciated. 🙂
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HazelhurstW
Contributor
Contributor

Thanks for the quick reply, I am hoping eBay can do something to resolve this from their end as the seller has been advised to wait until the payment is cleared

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