Payment Status

Pplumped
Contributor
Contributor

Someone made a payment to my account but i do not see it reflecting on the account. i do not have a business account . where and how do i confirm that the payment was made

 

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Pplumped 

 

Either the sender sent the payment to wrong email or phone number or to unconfirmed email address or phone number.

 

Or the sender didn't send payment. If payment was sent, get the transaction number from the sender and contact PayPal customer service to track the payment and let you know why you're not seeing the payment in your account:

 

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Say "Live Agent" to the automated recording.


Kudos & Solved are greatly appreciated. 🙂
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