Payment Cancellation

ellascheifele
New Community Member

Hello, A buyer had sent me money via payment that is pending... I decided to no longer go through with the sale. I have no transaction details on my account about the money being sent or anything like that. How does my customer cancel their payment and get their money back? Thanks

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1 REPLY 1

Teslafan101
Frequent Contributor
Frequent Contributor

if you cant find his payment in your account,you have nothing to refund.

did you get a paypal email saying YOu get Cash?

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