Netflix Payment

Jimmyspower
New Community Member

i forgot to put money in my internet card - and automaticaly to pay-pal. and today i tried to pay Netflix from internet/pay-pal and was a problem i do not understand. i contact Nextflix and they told my is pay-pall that  declined my payments for Netfil. how can i fix this ?

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1 REPLY 1

PayPal_Martin
Moderator
Moderator

Hi @Jimmyspower,

 

Welcome to our Community!

 

As the Netflix payment goes through a billing agreement on your account, you might need to update the payment option. Usually, Netflix will request the payment again a few days after teh failed attempt.

You need to add an alternate payment method to your PayPal account before you change or remove your subscription's funding source.

First, you need to change your current payment method:

  1. Log in to your account.
  2. Click the Settings icon next to "Log out."
  3. Click the Payments tab.
  4. Click Manage automatic payments.
  5. Select the merchant whose agreement you want to change.
  6. Click the pencil beside 'Payment method.'
  7. Select an alternate payment method and click Save.

Thanks

 

Martin

 

 

 

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