My order got canceled but i don't have my money back
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I made an order on Fnac on 30/11 and i paid with my paypal.
On 12/12 i received an email from Fnac , telling me that they can't proceed with they payment from paypal so yesterday i canceled my order.
Right now, the offer is not showing up on my recent activities on Paypal.
The money that i paid is not showing up on my balance neither on my bank account.
I said a message on paypal but they didn't answer me yet.
I still have the pdf with the transaction details from the payment.
All that time the payment was on pending status. After i told them to canceled it i saw that it turned to canceled.
I just really need my money back because it was a big amount of money.
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Receive money
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Refunds
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If it was cancelled then i would allow a few days to a week for the funds to process back to your funding source.
Advice is voluntary.
Kudos / Solution appreciated.
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