Money transfer via phone number

[Emmastubbs]

Hello! I’ve had a friend send me money via my number and I received a message that allowed me to log into PayPal and accept the money transfer. However, I do not see this money in my PayPal accounts, where else could it be?

[Paypal_Ashley1]

Hello @Emmastubbs, 

Welcome to the PayPal Community!

I understand a friend may have sent you a payment, and you are experiencing difficulties receiving it. In this case, you may want to ensure your PayPal account has been set up to receive funds. Click here for information on this. Otherwise, if the funds are visible, but not available, they may be held. You can locate information on our hold process here. 

I hope this helps to point you in the right direction and provides some guidance. 

Thank you!