Money taken from Bank account but not appearing in paypal

[khanimax]

I have made a payment, but during checkout - (after i was redirected to pay pal and made a payment) my browser crashed. the money since then has been taken from my bank account but is not even showing up on my paypal activity. i also have not received an order confirmation from the business i was purchasing from so i am currently quite concerned as to where my money is. have tried using Paypal chat but haven't been connected to a customer service agent. 

[PayPal_Olivia]

Hi @khanimax,

I'm sorry to hear that it seems like a technical issue interrupted a payment but it was still charged. Please reach out to customer service for assistance with recovering the funds. In addition to chat, there are a few other ways to contact support.

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

I hope this can be resolved quickly.

Olivia