Money refund not recievable

Anton135799
New Community Member

 I got a refund from an item I ordered from Grailed. He sent it back to the card that is connected to my PayPal. The problem is that card was a cash card so it could not receive the online refund. So now neither of us have the money. what should I do???

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Anton135799

 

If the transfer is declined for any reason then it should bounce back to your paypal balance, allow 14 days and if no show then contact customer services for a trace.


Advice is voluntary.
Kudos / Solution appreciated.
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