Microsoft Payment couldn't be authorized!

WolfeGames
New Community Member

Hello, I have an odd issue that has occurred when trying to upgrade my Windows 10 Home to Windows 10 Pro from the Microsoft Store. I went through the steps to add pay pal as a payment method and yet I get this error...

 

PUR-ProcessorDeclined

Y8X7Pn2S5kmQaDso.22.12.16
2018/10/21 - 22:59:42 UTC

 

Any solutions to fix this?

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1 REPLY 1

Tierradentro
Contributor
Contributor

I solved to buy a XBOX Gift Card and paid with my PayPal account then I redeemed the coded and done. Xbox support wrote that have problems with the PayPal connection. I hope this is useful.

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