Invoice disappeared and I didn't receive the payment.

Zephyrium
New Community Member

I was recently approached by someone who was interested in buying some wheels in an online game. This person sent me $90 in the form of a gift, assuring me that it was non-refundable. I received an invoice stating that the money was being sent and that it was indeed non-refundable, also attached was a notice stating that the transaction may take 24 hours due to differing currencies. I was patient and waited a few days for the money to come through, 3 days later the invoice just disappeared and no money ever transferred. I was not notified that the invoice had disappeared, it doesn't show up anywhere on my account history, it just disappeared as if it never even occurred. I know for a fact that it did occur, I have screenshots of the invoice, including the invoice number. I'm not sure what to do because I did trade the wheels to this person and it appears that they scammed me in some way. I also have screenshots of all of the chat between myself and the customer, and a video of the actual trade occurring along with verification that the buyer had received said item.

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1 REPLY 1

chrifer
Contributor
Contributor
Sorrt Zephyriun, I don't have an answer sadly, but also had the same problem this year (send an invoice about a month ago at this point for 1800USD owed to us as a company in Asia (less than trustworthy). Other than my brain and a couple email confirmations that the invoice had indeed been sent... we certainly have not been paid, nor is there any remaining trace of our invoice (when follow email link back into our invoice management page - just says there was an error). Is there the ability for the reciever somehow to scrap the invoice? If so, how do we remove this immediately. Is this a error in Paypals Invoice management system? (only keeps on file for xxx days perhaps unless we "remind" or refresh it somehow)? If so, please reply with suggestions and details on how to handle/correct this.
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