Internal Error

Temp20220817J
New Community Member

When trying to accept a payment and transfer to my bank I keep getting an internal error with PP. I tried the resolution center, select the transaction (per help instructions) continue and it gives me another error saying "Unable to complete your request. We’re sorry, you can’t file a case on this type of transaction. Please refer to our User Agreement for more details." then loops me back to the resolution center in and endless circle.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20220817J 

 

You can't open a dispute if you haven't received the funds yet.

Have you confirmed your email address?

Have you linked a bank account (not card) to your paypal account and confirmed it with the 4 digit card to verify your paypal account.

Have the funds been sent in your currency ie that currency is added to your paypal wallet?


Advice is voluntary.
Kudos / Solution appreciated.
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