Incorrect Refund

orlahynes
New Community Member

I received a refund of €125.54 on the 21st of July approximately instead of €131.63. 

I have contacted the company SilverSingles and am assured it's not from their end. 

This query is in relation to PayPal. Please explain to me the occurrence. 

 

Thank you.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@orlahynes 

 

No idea, why not ask customer services?

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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