I need a little help

giasic_2004
New Community Member

Hello guys, please can you help me with finding the advanced search menu because i need to know where nis my refund. The refund was delivered but I did`t receive it. Thank you.

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@giasic_2004

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





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kernowlass
Esteemed Advisor
Esteemed Advisor

@giasic_2004

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





Advice is voluntary.
Kudos / Solution appreciated.
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