I can't capture the payment ID:69U15573023631914.

[heather11111]

I can't capture the payment ID:69U15573023631914. There was a error warning: Sorry — your last action could not be completed.Sorry — your last action could not be completed. I have tried many times but it still didn't work. Please help. Thanks.

[PayPal_Shawna]

Hi @heather11111,

Welcome to the Community!

If you are experiencing difficulties capturing a payment, please try clearing your cache and cookies or try using a different internet browser. If you are attempting to do this through the mobile app, please try uninstalling and reinstalling the app to see if this helps to resolve the issue. 

If you need additional help, please contact Customer Service, by clicking Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

I hope this helps!

-Shawna