How to stop a prepaid pending payment

[Jonthepotatoz]

I recently got a trial for a gaming server for my friends, I forgot to cancel the trail which it then took advantage of and sent me a pre-approved payment which I didn't want. My bank account can't currently pay for the pending payment, am i able to cancel this in any way as I've already cancelled my subscription on the original sellers website?

[PayPal_AshleyM]

Hi @Jonthepotatoz,

I'm sorry to hear about the unexpected charge. Regrettably, once the transfer is initiated, there is no way for us to cancel the request. I would advise working with the merchant to request a refund, and you'll want to make sure you cancel the subscription to ensure you're not charged again in the future. Hopefully the charge is resolved soon.

- Ashley M