Help online shopping

wanderboy
Contributor
Contributor

I want to purchase the product but they always appear that problem, I dont know how to fix it, Can you help me, How can I use my visa ?

  • We’re sorry. Your VISA-xxxx can’t be used for this purchase. Please link a different card to complete your payment.
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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@wanderboy 

 

Have you used that card before?

Have you confirmed the card with the 4 digit code sent to your card statement?

Does the billing address of the card match the address on your paypal account?


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wanderboy
Contributor
Contributor

I haven't used that card before, I have just created paypal account but I have comfirmed the card already and the billing address of the card match the address on my paypal account.

I have used direct my visa to pay but it's not working, it said my visa is declined. I don't know why =(((((

This is shop I buy : https://teefoxstore.com/ 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@wanderboy 

 

Are there available funds on the card?

If so and you have confirmed it then maybe check with the card issuer to see why they have declined it.


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Kudos / Solution appreciated.
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soethura
Contributor
Contributor

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