Help claiming money a friend sent to the wrong e-mail address?

[GruffyB]

Here's my issue:

For my birthday, a friend of mine had sent me money through Paypal. However, he had sent it to the wrong e-mail address—the one I don't use for Paypal. Regardless, Paypal sent me an e-mail saying that he sent me money, telling me to click the "Claim Your Money" button below. Alright, so I click the button.

It brings me to a web page telling me to either login or sign up. Since I do have a Paypal, I log into it to claim the money.

The issue is: nothing happens.

There's no further prompts to claim the money. Logging in did just that: log me in. And nothing else. Maybe I'm missing something crucial, but how does one claim money sent via e-mail? I seem to just be stuck in a log-in loop no matter what.

If it counts, I tried claiming it using Google Chrome, Microsoft Edge and Internet Explorer. Nothing worked.

[kernowlass · Accepted solution]

@GruffyB

'Add' the email address that you don't use for paypal TO your paypal account and the funds should show up.

Make sure you verify the email address.

You can have up to 8 email addresses on the x1 paypal account.

[GruffyB]

Perfect! This actually did it! Didn't think the solution would be to add another e-mail... Thank you!