EBay still using old email address

Phil0864
New Community Member

Hello All, Changed my PayPal email but not getting eBay payments as it is using old/cancelled email address. Anyone know how to fix? Thanks

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey @Phil0864,

 

Regrettably, you'll need to work with eBay to fix this error. I would advise checking your eBay profile and listings to ensure the right email is being used for each listing; however, issues not resolved by checking that will need to be worked out with eBay directly. I hope the issue is resolved soon!

 

- Ashley M


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