I had a notice last week to say I was being made a refund because there was no stock. I paid by credit card and the refund still hasn’t been made, probably because the refund might take up to 30 days. Goodness knows why it should take that long! I have been given a last chance to leave feedback on the transaction so I feel I have to leave negative feedback though I don’t know whose fault it is. Any ideas on what else I could do?
It is with regret that I have left negative feedback on Trustpilot. I do not know whether PayPal is the problem or if the problem is with the seller. If I can I will make redeeming comments depending on how things resolve, or not as the case may be.
Perhaps prompted by the Trustpilot entry, a refund was initiated on 3rd July when an eCheque was used to fund the refund. I have to assume that the refund had got overlooked. I have modified the Trustpilot entry. I have to say that the procedure is very confusing for the purchaser and far from transparent.
