Dispute resolved - will my funds be credited back to original form of payment

kate22031
Contributor
Contributor

My dispute has been resolved in my favor Smiley Happy The funds have been credited to my PP account, will my original form of payment (credit card) receive the credit?

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PayPal_Cristina
Moderator
Moderator

Hi @kate22031,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. In general, when a refund has been issued, the money will go back to the original funding source. If your payment came from your card, it will be refunded to that card. Depending on your card issuer, it may take up to 30 days to complete a refund. If your payment came from your bank account, it will be refunded to that bank account. If your payment came from your PayPal balance, it will be refunded to your PayPal balance.

 

Please, check the Transaction details for the original funding source.

 

I hope this helps.

 

Cristina

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