Hello,
We have had a recurring issue where a customer makes a payment via Paypal but receives notification that payment has failed and Paypal asks customer to try again. We however, receive the payment into our Paypal account but no order comes through to our Magento platform. Transactions in question: 30527813KV626041C and 2B181742XY223922S.
See message below:
Payment transaction failed.
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Reason
Payment has failed, please reload checkout page and try again. Your card has not been charged.
Checkout Type
onepage
Items
Classic Tea Bag Taster Pack x 1 GBP 0
Darjeeling Classic Caddy x 2 GBP 14
Majestic Himalaya Gourmet Caddy 50g x 2 GBP 18
Earl Grey Classic Caddy x 1 GBP 12
Ceylon Classic Caddy x 1 GBP 12
Earl Grey Heritage Loose Leaf x 1 GBP 6.8
Total:
GBP 94.8
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