Closed my account but my friend sent me money on my closed account right before i closed it

zeartic
New Community Member

i didnt get my money from friend and i closed my paypal account and opened a new one but the money was already sent to the old account and its now deleted please someone help i already contacted support do youthink ill get my money?

Login to Me Too
1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi @zeartic,

 

Thank you for your post and welcome to the Community Forum!

 

In general, an account can't be closed if there is an available balance. Also, if the account was already closed, the sender would not have been able to send the money. Did you receive an email confirming that funds were sent to you? If yes, I would recommend contacting our Customer Service directly. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal). 

 

I hope this helps!

Martina 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.