Check your account balance before retrying this card

mraltuntas
Contributor
Contributor

I cant purchase online with my Paypal account with zero balance. I have linked a debit card and a bank account. When i try to purchase following error is appearing "Check your account balance before retrying this card"

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@mraltuntas 

 

Have you confirmed your card and bank account with the 4 digit code or whatever option they have to do that in your country (as you have not said).

Secondly.....


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your preferred way to pay and put a dot in one of the options listed.


Advice is voluntary.
Kudos / Solution appreciated.
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mraltuntas
Contributor
Contributor

@kernowlass  Thank you for your reply. Yes both of debit card and bank account are confirmed. I was able to purchase when i have a balance. and i went through your solution but it didnt work also, received same error. i couldnt purchase.

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