Can’t use card on my iPhone

jweare81
Contributor
Contributor
I had my PayPal card linked just fine, then I changed my address and suddenly it won’t work. I tried changing it back and I can’t. This goddamned virus has every company saying “sorry, we can’t help you because because of the virus”, this is BS!!! How do I fix this? Thank you for your help
Login to Me Too
1 REPLY 1

Sidney08
PayPal Employee
PayPal Employee

Hello @jweare81 ,

 

Your address on your paypal account should have the same address of your card's billing information. You can call your card provider for them to update your card's new billing address so that it will work again on paypal. 

 

 

Have a great day and be safe.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.