Can't send to bank

Simonnnn
Contributor
Contributor
Hi all of a sudden I can't transfer to my bank or purchase it just says we can't do this right now if you continue with issues contact customer services I don't understand
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4 REPLIES 4

KGonzaga
PayPal Employee
PayPal Employee
Hi simonnnn, I know how tough it is to suddenly receive error messages when you're trying to transfer your money. I have found this article, hoping that this may provide a few ideas. https://www.paypal.com/us/smarthelp/article/why-can't-i-transfer-money-to-my-bank-faq3988?app=search... Stay safe.
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Simonnnn
Contributor
Contributor
Hi sorry new to all this only just seen you replied that link is no longer available
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jpcastel82
PayPal Employee
PayPal Employee

Hi @Simonnnn 
Thanks for reaching the Community for this concern

 

You can try this shortcut links too:

for withdrawal

www.paypal.com/wdfunds

for adding funds on your balance

www.paypal.com/addfunds

for sending money

www.paypal.com/sendmoney

 

Once you use you these links, it will ask you to log in and will lead you to the process that you wan to do. Hope these help. Stay safe always.

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Simonnnn 

 

To help you it would be helpful if you said what country you are as the above responses appear to be US related so are you in the US?

If not can you say...........

 

country?

new account?

new problem?

funding source you are trying to use?

Is it confirmed with the 4 digit code?

Back up funding sources?

Are you trying to use funds in your balance?

Are they in the correct currency?


Advice is voluntary.
Kudos / Solution appreciated.
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