Can't pay my balance dew to change in circumstances .

[Hotspur70]

Hi I may have to use a dept charity to help with my dept. 

[kernowlass]

@Hotspur70 

You need to sort that one out with customer services unfortunately. No one here can help you with account issues.

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.