Can't change dollar amount

Tampaguy
New Community Member

I have money in my Pay Pal Cash balance, and I have a credit card account linked. But the account won't let me change the $0.00 amount to send money to a friend. Anyone have any solutions?

 

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1 REPLY 1

PayPal_Michelle
Moderator
Moderator

Hi @Tampaguy!

 

You should always have the option to change the amount of a payment when initiating a payment through the Send Money tab regardless of the payment method. If you're still experiencing this, please contact our customer service directly so we can trouble shoot this with you. To do this, please follow the Help & Contact link at the bottom of the page, or you can also reach us on Facebook or at @AskPayPal on Twitter.  

 

I hope this helps and thank you for joining the Community!
 

Michelle 

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
 

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