Can't accept or refund a pending payment.

Strong_Bug
Contributor
Contributor

Someone sent me money but it has just sat as "pending" for 4-5 days. There isn't an option to accept it, and there isnt an option to refund it. If I send him the amount from my own balance, he could just cancel the payment and then he'd have my money and his own original payment which he sent. What exactly am I supposed to do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Strong_Bug 

 

Pending as in an echeque with a clearance date? If so wait for it to clear OR

Pending as in the new seller hold as per link below?

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297


Advice is voluntary.
Kudos / Solution appreciated.
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