Authorization Payment Reversal Missing/Not Returned/Scam??
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Hello,
It's my 3rd or 4th post regarding my issue, and still not resolved. 😞
Issue: Cancelled Payment by Merchant but was charged by bank
Transaction: Authorization Payment
Type: Debit Card
Date: August 30, 2020
Auto-Cancellation Date: September 28, 2020
Days passed: 69 days since transaction
Days passed after cancellation: 39 days
Actions made:
1. Already contacted my bank and notified me that no floating transaction/amount are to be credited to my account.
2. Already checked merchant and provided me with screenshot that transaction was cancelled/void.
3. Asked paypal, and keeps on reassuring me that the reversal process is AUTOMATIC and will take like 3-5 days, 30 days max after cancelation. But nothings happpening.
I havent received any amount yet. 😞
P.S.
I'm from Philippines
Transaction ID went missing in Summary/History tab of Paypal but can be accessed thru Email?
Thanks!
Any thoughts/what to do?
- Labels:
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Making a payment
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Payment tracking
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Refunds
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duplicate posts not allowed.
if no one can help you on the community then contact customer services.
Advice is voluntary.
Kudos / Solution appreciated.
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@cherrycruz
address me as a sir 🙂
im used BPI Debit card (Mastercard). have you called your card issuer?
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@cherrycruz I havent contacted Mastercard yet, I contacted BPI, BPI did nothing. They reasoned out that their specialists have already investigated and cannot find any amount for reversal.. and they keep redirecting me to Paypal.
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TO be honest I havent called again my Bank regarding this. they always tell me that they cant find the money.. I only contacted both Paypal and Bank. and they keep pointing each other. tsk
Should I contact Mastercard regarding this?
Maybe your bank can resolve your issue better than my bank.
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