Asking for credit card details when I want to pay via paypal ? Membership for chess.com

[andrewison]

Can anyone tell me if this sounds right ?

I have sufficient funds within my PP acc for membership of a particular website.   However when I try to pay for yearly membership , there's several options to pay, paypal being one of them.

I choose the paypal option,  I log into paypal, I can see my details (Name , Address, ...)  but it says I need to add a credit card to continue with payment. 

I don't have any cards associated with PP , however I do do bank transfers to PP acc. 

Should it be asking for my credit card details ??

Any ideas .. the website is chess.com so its a proper legit site . So kinda confused, Want to join, but don't want to put CC details in. 

[PayPal_Martina]

Hi @andrewison,

Thank you for your post and welcome to the Community Forum!

Our system reviews every payment before it's completed and sometimes, for security reasons, a payment method may be made unavailable. Unfortunately, we would not be able to manually change the security settings. However, you can try clearing your cache and cookies, deleting your browser history and waiting for 48 hours without accessing your account to let the system reset. This may help you solve the issue!

I hope this helps!

Martina