Argos Refund Issues

[Jacksmo]

On the 25th of April I returned an item to Argos and was given a PayPal Refund Form and was told that the refund would be back in my account in 14 days. I googled just to see how long a PayPal refund takes and I read that it could take 30 days so I waited. It's been over a month now and I contacted their support staff who after giving them the order number, my details and the date that I returned the item ended the conversation without telling my what is going on. I was wondering what the next course of action would be or if anyone could give me some advice on what to do. I have saved the transcript of the conversation and still have retained the original receipt and refund form.

[kernowlass]

@Jacksmo

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.
Freephone from a UK landline or UK mobile number.