Accidentally sent a payment, been refunded but can't transfer to my bank account

[Davey21]

Help

[sharpiemarker]

@Davey21 

Issued refunds are returned to original funding source unless the refund was sent as a payment and not refunded from original transaction. Arrival times may vary:  

- Bank payments, 3-5 or 5-7 days, depending on your bank. 

- Cards, about a week, up to 30 days depending on your issuing card. 

- PayPal balance, fairly instant. 

- Split payments between PayPal balance and card/bank, see above.

If refund was sent as a payment, the funds should be in your PayPal balance for you to transfer to bank. If there is issue transferring, please contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Or contact via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal