Please can you help with this issue about refund

[alban7]

I ordered one month ago and I don't receive any advice from the seller please can you help me and I can't open the dispute please please help us my sellers is stolen my money I payt with PayPal account

[MTS_Chiranjeevi]

Hi @eyadup,

Thank you for contacting PayPal community.

We apologize for any inconvenience.

Unfortunately, we don't have account level access to issue/release the refund. 

I request to please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.

Sincerely,

Chiranjeevi