Claims

[Tony184]

How do I change a claim from item not as described to item not received.

[kernowlass · Accepted solution]

@Tony184 

You would have to ask c.s. to do it for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.