payments

Temp20230526zb
New Community Member
i need help, please actvate payment reference on my account in order to enable subscriptions thank you
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20230526zb 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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MTS_Chiranjeevi
Moderator
Moderator

Good day @Temp20230526zb,

 

Thank you for posting to the PayPal community.

 

Reference transactions (DEPRECATED) : To set up billing agreements and use reference transactions for recurring payments of varying amounts of money on a varying schedule.

 

Please refer the below guide link to integrate reference transactions.

 

https://developer.paypal.com/docs/archive/express-checkout/ec-set-up-reference-transactions/ 

 

Reference transactions are not enabled on PayPal accounts by default and need to be requested for your account if you're interested in using the functionality provided by this product.

 

For LIVE PayPal account, I would suggest to please contact our PayPal Customer service via link - https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.

They will be able to assist you further as they are specially trained to address this type of account inquiry.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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