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[Eric-Le]

Hello,

I'm running a site that offers subscriptions (recurring payments) for users. I integrated it via WooCommerce. I have been running without any problems for years. However, starting 15 hours ago, the subscriptions function suddenly stop working while the non-recurrent payment function works normally.

The error that my customers are getting is:

We're sorry, things don't appear to be working at the moment. Please try again later.

I know that this is a very broad error. To narrow it down, I start by checking my PayPal account:

1. I checked the Encrypted website Payment: Turned OFF.

2. I called PayPal support (2 times) with 2 different PayPal staff, they confirmed that my PayPal account is NORMAL (No restriction).

3. At the end of each error URL, there is always this code: genericError?code=UkVUUlk%3D

Can someone please help me? Thank you so much!

[Samrach_suong]

Please, I have the 100% exact same problem as you. I integrated it rest API (subscription) using node js for the server. I have been running test mode (sandbox) without any problems. I have also done some googling for almost 4-5 days but haven't been able to find the solutions.

Following Error:

https://www.sandbox.paypal.com/webapps/hermes?flow=1-P&ulReturn=true&token=4RW217291M923722V&useract... 

Can someone please help me?