This merchant account doesn't have the right for using the credit card fields. HOW DO I FIX THIS

praneethkumargu
New Community Member

This merchant account doesn't have the right for using the credit card fields. You can only use PayPal buttons for this account. Please contact PayPal for using the credit card fields. this is what i am getting in connnecting my business paypal account in jotform so how do i fix it

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1 REPLY 1

MTS_AkshayKumar
PayPal Employee
PayPal Employee

Hi @praneethkumargu,  

 

Thank you for reaching out to the PayPal community.

 

To accept payments via the card fields on your website through PayPal, it's necessary to enable the advanced credit and debit card payments feature on your PayPal account.

 

To verify if your account is eligible for this feature, please refer to this URL:

https://developer.paypal.com/docs/checkout/advanced/#link-Eligibility

 

After confirming your account's eligibility, you can follow this guide to enable PayPal Business with Jotform:

https://www.paypal-community.com/t5/PayPal-Upgrade-Community/Integrate-PayPal-Business-with-Jotform/...

 

If you're still encountering issues after these steps, please submit an MTS ticket using the URL for additional assistance: https://www.paypal-support.com/

 

Best regards,

Akshay Kumar Swamy

PayPal MTS.

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