Redirect to thank you page all set up but not working

[Lozuk72]

Hello.

When a customer purchases an item from my website PayPal then redirect them back to my homepage.

I've created a 'Thank you' page and updated the setting in PayPal but it still redirects them to my home page.

I am not very technically minded so what can I do to make this work ?

Many thanks

[MTS_Chiranjeevi]

Good day @Lozuk72,

Thank you for posting to the PayPal community.

https://www.paypal.com/us/cshelp/article/how-do-i-use-paypals-auto-return-feature-help197 

Could you please contact your website developer or the eCommerce support  and try passing "Return_URL" parameter in your payment API request calls  to the PayPal system.

Guide links:

NVP/SOAP - https://developer.paypal.com/api/nvp-soap/set-express-checkout-nvp/#setexpresscheckout-request-field... 

WPS buttons - https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/Appx-websitesta... 

REST API -  https://developer.paypal.com/docs/api/payments/v1/#payment_create!path=redirect_urls&t=request 

https://developer.paypal.com/docs/api/orders/v2/#definition-order_application_context 

https://developer.paypal.com/docs/api/orders/v2/#orders_create!path=payment_source/paypal/experience... 

If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

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