Payment hold on pending - cannot be captured
jacobt2
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Oct-16-2022
09:55 AM
Hi, I got one payment from my Shopify store, that Paypal hold on pending and I dunno why. All the other previous payment with Paypal was fine.
It says this:
Authorization
8 October 2022 at 03:47:31 CEST
Transaction ID: 84L37776FU349650T
Payment Status: PENDING
Payment Type: Authorization
And it cannot be captured neither in Shopify or Paypal... it shows an error in both systems. I have contacted the customer, and he says there is nothing he can do about this... Why this payemtn type is "authorization" and what can be done about it please?
Thank you
Jakub
0 REPLIES 0
![](/skins/images/F2A8292FD29E0097A2F087130C119BE4/responsive_peak/images/icon_anonymous_message.png)
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Unable to capture payment for order with error 'INVALID_RESOURCE_ID' in Sandbox Environment
- How to automatically capture payments after authorrized new updated commerce paypal installed in PayPal Upgrade Community
- The same transaction shows in three accounts. Why in PayPal Payments Standard
- Help needed for Sandbox Webhooks configuration in Sandbox Environment
- How to do Merchant Initiated Billing and increase pending order amounts? in Sandbox Environment