PayPal Error: Things don’t appear to be working at the moment.

Antigoni30
Contributor
Contributor

Hello. i am trying to integrate to my woocomerce website paypal payments. but when a customer tries to pay gets the "PayPal Error: Things don’t appear to be working at the moment." i have entered the valid paypal email, APIs etc. i Have Encrypted Website Payments set to OFF. what else can i do? thank you

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2 REPLIES 2

MTS_Chiranjeevi
Moderator
Moderator
 
 

Good day @Antigoni30,

 

Thank you for posting to the PayPal community.

 

Could you please cross check your button code by referring the below guide link and try processing a test payment via card which is not linked to your PayPal account, since merchants can't process self payments. 

 

https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/sample-code-lan...

 

https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/gs-PayPalPaymentsStandard/ 

 

Also, please request the customer/buyer to try processing the payments via valid funding source during the checkout flow.

 

If your still facing issues, please create a MTS ticket via -  https://www.paypal-support.com/s/?language=en_US with detailed information and error details.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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Antigoni30
Contributor
Contributor

unfortunately i am not familiar with code. everything is placed on site with drag and drop from wordpress.

my problem is when someone is on the cart page, fills his name etc and then clicks on "proceed to paypal" . than he receives the paypal error message.

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