I'm experiencing duplicated orders on my Magento 2 with Paypal Payment method.

Deepeey
Contributor
Contributor

I'm having duplicated orders using paypal payment method on my magento 2. 
Is there a possibility that this error comes from paypal. 

Thanks.

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2 REPLIES 2

Mujahid7
PayPal Employee
PayPal Employee

Hi @Deepeey 

 

Welcome to PayPal community! There might be chances that you have received two separate notifications, one about an authorization and other about an actual payment. Please check your activity log and see if you have been charged twice. If yes, please contact merchant to issue a refund for duplicate payment.

Thank you!

 

- Mujahid 

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Deepeey
Contributor
Contributor

Hi Mujahid7,  I did not charged for duplicated payments instead I received 2 orders information in my magento website after placing orders using paypal payment method. Is there a fix for this or is there a compatibility issues with magento and paypal? 


Can you please help? 
Thanks. 

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