I cant send money!

Salma10
New Community Member

hey there

i'm facing a problem when i try to pay with my paypal account, whenever i try it shows this message: " Check your account at your card issuer before retrying this card." even tho i didn't change the card nor anything and it was working really fine!

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Hi @Salma10,

 

Thank you for contacting PayPal community.

 

Our sincere apologies for the inconvenience caused.

 

Can you please try to contact your bank support to check account status. 

 

I request to please refer the guide link.

 

Thank you for understanding and patience.

 

Sincerely,
Chiranjeevi

PayPal, Inc.


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