Guest checkout not working on mobile device for my website
Good day @Nicolah999,
Thank you for posting to the PayPal community.
Guest payment checkout(i.e payment via credit/debit without PayPal account) feature is not available for all Customers/Buyers.
It's important to remember that guest checkout is not guaranteed for every transaction.
To receive guest checkout payments :
Enable the PayPal Account Optional option in your account settings.
Login PayPal.com >> Settings >> Account settings >> Website payments >> Website preferences >> PayPal Account Optional >> toggle "yes" .
Please contact your website developer (or) support of your third-party platform Shopify to pass the variables "SOLUTIONTYPE=Sole" and "LANDINGPAGE=BILLING" in the SetExpressCheckout payment API request call to make sure guest checkout is offered as often as possible.
Guide links - https://developer.paypal.com/api/nvp-soap/set-express-checkout-nvp/
PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available.
Yes, this is intended behaviour of the product. Customer/buyer need to create PayPal account to process the payment.
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