GiveWP Plugin for WordPress Hanging up on Provide Documentation

TxLady
Contributor
Contributor

I'm setting up GiveWP for a client who has a verified account.  I keep trying to get it set up - have even submitted a ticket and have talked to customer support twice.  No one seems to be able to help.  The PayPal screen I can't get past says "Provide Identity Documentation" which the client has done.  I'm the web developer.  I was able to login to the client's account a couple weeks ago and set up the API code.  But now - the PayPal won't let get to it once I get into PayPal.  Is anyone aware of a workaround for this plugin?

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1 REPLY 1

EarthsDefect
New Community Member

Hi, did you have this issue resolved? I'm also having the same problem with PayPal and giveWP

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