DEBIT/CARD doesn't work on my paypal express checkout | Shopify

[jenabeauthome]

Hi, Paypal,

I'm using paypal express checkout on my Shopify. it's active and is working fine with accepting payments from another paypal accounts but when I did a test order using my debit and credit card. The payment was not captured showing the error below.

When I checked my paypal business setting, I can see that the PayPal account optional is toggled ON. Meaning PayPal should be accepting guest checkout using debit/credit card. I need help with this.

[MTS_Chiranjeevi]

Good day @jenabeauthome,

Thank you for posting to the PayPal community.

Merchant can't perform self payments, If your trying to perform LIVE payments, please process the payment via valid card which is not linked to your PayPal Business account or from a different LIVE PayPal account. Also, contact the respective bank to check the card status.

https://www.paypal.com/gf/smarthelp/article/how-do-i-integrate-express-checkout-with-shopify-ts1797 

Note : Unfortunately, Guest payment checkout(i.e payment via credit/debit without PayPal account) feature is not available for all Customers/Buyers.  

Buyers don’t always have the option to make their purchases without using or creating a PayPal account. This option is presented based on several risk factors, including but not limited to the buyer's PayPal purchase history, PayPal cookies stored on the buyer's computer, the buyer's location, and/or a credit assessment.

If your website (built via third party platform Shopify) processing payments via "Express Checkout" integration, I request to please contact your website developer (or) support of your third-party eCommerce Shopify platform to pass the variables "SOLUTIONTYPE=Sole" and "LANDINGPAGE=BILLING" in the SetExpressCheckout payment API request call to make sure guest checkout is offered as often as possible.

https://developer.paypal.com/docs/nvp-soap-api/set-express-checkout-nvp/

Please refer the guide link - https://www.paypal.com/us/cshelp/article/how-do-i-accept-cards-with-checkout-using-the-guest-checkou...

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

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