Connection with shopware 6 failed by transfer business data. HTML Button doesnt work

gurke66
New Community Member

Hello, I am trying to connect a PP account in the IFrame in version 6.4.17.0 under Settings /Payment types. However, in the window with the  any further. The button can be pressed, but nothing happens. There is also no error message. I have already tried it with different browser. There are JavaScript errors while I trying to connect the account. So the form can't be sent. Has anyone had a problem like this?
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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Good day @gurke66,

 

Thank you for your post and welcome to the Community Forum.

 

Can you please try to onboard now by clearing the web browser cache/cookies.

 

Please make sure your PayPal account is verified and active. 

 

If your still facing issues, please create a MTS ticket via -  https://www.paypal-support.com/s/?language=en_US with the error details.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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